Solutions from the Frontline

Today we publish a new report based on work we’ve been doing with people across the country since the start of the year.

Solutions from the Frontline is based on the ideas and experiences of people with multiple needs and those who support them.

It sets out how the new Government, as well as national and local policy makers and commissioners, can act to reduce stigma, improve services, and support people to achieve their ambitions.

How to build support: frontline tips for influencing politicians and policymakers

Last Wednesday, a number of participants in Voices from the Frontline traveled to the Multiple Needs Summit in London. Over the last few months, all of them have been involved in a conversation about what the next government should do to improve support for people with multiple needs.

A big part of this conversation has been about how to explain the issues affecting them so that politicians and policymakers can understand and will listen. For that reason, we held a joint workshop with Opportunity Nottingham (an organisation improving services for people with complex needs in the city) to explore this.

One thing was clear: there’s a huge amount of knowledge out there about how to put the case across. Read on for some of the best tips that people had.

Start a conversation about policy on multiple needs

Later this year, the UK will elect new leaders. Whatever their politics, we want to make sure that multiple needs is high on their agenda. Today we’re publishing a toolkit to help you start a conversation in your service, organisation or community.

Listening to frontline voices in Westminster

At our launch event on November 24, we brought together people with experience of complex needs – such as problems with substance misuse, mental health, homelessness or offending – and practitioners, policymakers and politicians in Westminster.

Social media reactions to the launch of Voices from the Frontline

Our launch generated a lot of discussion on Twitter. Here’s a Storify with just some of the contributions. [View the story “Voices from the Frontline launches in Westminster” on Storify] You can join the discussion by following @MEAMCoalition and using the hashtag #vftf.

New publication on listening to multiple needs and those who support them

Our launch publication explores the experiences of people with complex needs and the frontline staff who are working with them. It draws on in-depth conversations with over 50 people and survey research with 140 services across the country. It calls for politicians and civil servants to involve those with complex problems in shaping future policy […]