Redcar & Cleveland



Lead partner

Redcar & Cleveland Borough Council

TS10 1RT

Other Partners

  • Redcar & Cleveland Voluntary and Development Agency
  • Cleveland Police
  • Cleveland Fire Brigade
  • Coast & Country Housing
  • Department for Work and Pensions
  • Redcar & Cleveland BC Adult Social Care
  • National Probation Service

Area Summary

Getting Started – partnership, co-production & defining the problem

The Redcar & Cleveland MEAM Approach was formed in November 2018, this was with strong backing from our local authority and our local partners. The aim is to build on the Transformation Challenge Team’s existing strong relationships and flexible, innovative approach; in order to provide our ever-increasing number of clients with multiple and complex needs with the support they require to thrive and achieve. Our team is based within the local authority’s public health team and our overall aim is to improve the health and wellbeing of all our clients.

Designing Your Intervention

As a team of community keyworkers, we decided to work with the top ten percent of our clients with multiple and complex needs.  This involves working intensively and over a longer period of time, co-ordinating services around the client, rather than the client trying to navigate each service separately, thus preventing them from falling between the gaps or disengaging.  Our team of keyworkers consist of Experts by Experience which offers a unique perspective on the challenges facing people experiencing multiple disadvantage.  This approach is core to the work we do within the Transformation Challenge Team.

Sustainability & System Change

Our priorities moving forward are to create collaborative working across all services, in particular mental health, and addiction services and working more effectively and efficiently together.  Also, to establish multi-disciplinary teams that work with those people who have a variety of vulnerabilities and complexities, building on the work already achieved within the Transformation Challenge Team.