Getting started – partnership, co-production and defining the problem
The appetite to look at how services could work differently in Preston was started by a conversation between a few Statutory Agencies around the death of a service user. This gentleman was a prolific writer and some of the information he recorded about the way the provision of services for him, made him feel, were very powerful and instigated a desire from those commissioners in the room to “do” things differently. A number of partners set up a MEAM Governance Group and pledged to change commissioned services in light of the findings.
Designing your intervention
The operational work is overseen by two MEAM Pathway Coordinators, who link closely with the Housing First provision in the area. There is also a new women’s accommodation which has been coproduced and takes a Psychologically Informed Approach to service delivery. COVID-19 has seen improved partnership working between statutory and voluntary services with the introduction of a weekly multi-disciplinary meeting. However, there are still systems barriers to be addressed as some individuals do not have suitable offers of accommodation.
The Next Steps Accommodation Programme has granted funding for the repurposing of an old community gateway sheltered accommodation into 12 studio apartments and 14 x 1 bed flats, as well as additional Housing First properties.
Sustainability and System Change
The focus for the next 6 months is to develop the partnership at a strategic level, establishing a strategic board that can start to address and unpick local systems barriers. The aim is to create sustainable changes which will be embedded in the local system.