Getting started - partnership, co-production and defining the problem
In 2017, joint funding from Hull Council, Hull CCG and Humbercare was awarded to fund a coordinator post to work with 15 people, identified by a multi-agency team as those who services had been unable to effectively support in the past. We then introduced an assistant post to support the coordinator, having realised the level of support needed for this group. The majority of the people we are working with are either currently or previously rough sleeping and/or involved in street activity in the city centre.
Designing your intervention
As a partnership we have decided to work with a fixed group of 15 people for the first year. This will give us the opportunity to work intensively over a longer period with a small number of people to really explore what the systems issues are and how we can work more effectively with people with multiple needs. We plan to review the caseload after one year. Operationally, we use an existing well attended multi-agency meeting to discuss cases on a monthly basis. In addition to this, the partnership is trialling a bi-monthly meeting specifically for the MEAM client group, to give partners the opportunity to discuss and identify the more systemic issues that are arising through this work and to share good practice.
Sustainability and system change
Having focused initially on the operational intervention, our focus over the coming months will be on strengthening our work strategically. We are currently working on building a strategic partnership to mirror the strong partnership that we have operationally. We are working with our Partnerships Manager to identify who should be on the group, and how we ensure a systems-wide approach is achieved. We are also exploring ways to ensure that our work both strategically and operationally includes people with lived experience.